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We tested Oceanspin’s customer support before creating an account within this system to analyse how quickly non-registered players can get help. Our queue position was 42, which seemed to be high, but the manager responded in about 5 minutes. It’s not the fastest response time out there, but it was a real manager, so the waiting time was worth it. The Help Centre section is also helpful since the most common questions are all explained and well-structured.
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The gaming floor is comprised of three hundred slot machines, including reels, progressives and electronic roulettes. Moreover, you can play Blackjack here; Fast Action Hold’em or Poker. Many new online casinos delve into developing their own exclusive games, providing an experience unique to their brand and unavailable elsewhere.
As an experienced reviewer, I always approach new platforms with cautious optimism. It’s important to remember that a lack of readily available information isn’t always a red flag, especially for newer ventures. For Canadian players, it’s crucial to stick with licensed and regulated platforms. I’ll be keeping a close eye on OceanSpin and updating this review as more information becomes available. As a keen observer of the online casino scene, I always prioritize playing on licensed platforms. It’s reassuring to know OceanSpin holds licenses from reputable regulatory bodies.
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The live dealer tables are fun, but slow payouts and minor glitches make the experience only average. AVOID….if you get lucky enough to win, they will do everything in there power to not pay out. Gave up in the end after waiting 4 days for a withdrawal that everytime i contact my ‘vip’ manager, he would tell me he will speed it up…use gamdom or razed. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. Verification can help ensure real people are writing the reviews you read on Trustpilot.
Games like Treasure Ball, China Shores, Star Watch, Dragon’s Law, and others have become beloved favorites of casino players and operators alike. As is the custom with many Konami slots, Ocean Spin Kingdom’s Treasures RTP and variance are average, which is OK but nothing special. Based on our experience of playing this slot, you can expect medium payouts occurring occasionally. Yes, AU$ is a fully supported currency for both deposits and wagers. This is of the utmost importance when you’re sharing personal and financial information, so we want to make sure that all technical features are sturdy.
- Your adventure begins with a 125% match bonus up to C$600 on your first deposit, followed by an 80% boost up to C$800 on your second.
- You are responsible for verifying and meeting age and jurisdiction regulatory requirements before registering with an online casino.
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Ocean Spin Casino Bonus Reviews by Real Players
Once you apply for the promotion, the operator will instantly credit your bonus. Now you can use the additional funds and free spins to play the eligible casino games or you can bet on numerous sports events. We not only help businesses reach new milestones but regularly engage with industry leaders at key events, thus solidifying our position in the market. During our testing, we always contact the casino’s customer support and test their responses to see how helpful and professional they are. We would say Ocean Spin Casino has an average customer support based on the responses we have received during our testing.
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If any site fails to pass our rigorous scoring system, we will not include it on our list of trustworthy casinos for Canadian players. At this particular sector of their site, they do not have any on the account personal limits. However, it states that if you wish to self exclude from the site their 24/7 live support team will be able to assist you with this. Yes, this casino is safe and is under a good governing license of Anjouan iGaming.
I’ve been waiting for three months to receive my winnings from a blackjack round, despite providing clear proof. Customer service is terrible—they only give generic responses and never actually help. If you’re a Blackjack player, there are quite a few options to choose from, including European and Classic versions. Also, Blackjack variants such as Double Exposure, Pontoon, Spanish 21 and Super Fun 21 are also available.